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Advice for succeeding in the AI era

Over more than three decades, I have worked across industries, countries, and cultures. I’ve led large global organizations, managed through periods of growth and disruption, and hired, promoted, and…

AI

Fermion Fleet: When the Door Is Code, Not a Prompt

This post was created for the Google All Things Agentic Hackathon. Autonomous agents can sound certain while still being wrong. That is not a prompt-quality problem; it is a boundary problem.

  • Fermion Fleet is a multi-agent system with order confirmation constraint.
  • Handler drafts draft, auditor checks fields, gate parses approval.
  • Built on Google's runtime stack, policy layer governs system functions.

AI

Stop Using Regex: Building Zero-Crash LLM JSON Pipelines in Production

Replace brittle string parsing with schema-enforced validation and self-healing repair layers. The Bottleneck in Production Most LLM pipelines don't break because the model generated bad logic.

  • Abandon brittle string parsing techniques in LLM JSON pipelines
  • Implement three-layer validation pattern for 99.9% reliability
  • Use Pydantic models and OpenAI's structured outputs for safety

AI

Big Tech's AI spending is bigger than you think

To paraphrase Justin Timberlake in his iconic turn in the 2010 film "The Social Network," a trillion dollars isn't cool. You know what is? $3 trillion. The big picture: That's roughly how much money seven Big Tech companies, including Google, Microsoft and Nvidia, have committed to spending on AI-related infrastructure in…

AI

South Africa's AI Readiness Puts It in a League of Its Own

For years, South Africa's pitch to the global outsourcing industry rested on familiar strengths: English proficiency, favourable time zones, and a large pool of trained customer-service and business-process talent. A new ranking suggests the pitch has quietly evolved into something more valuable.

AI

AI is making your gadgets more expensive and less powerful

We’re fast approaching the release of new hardware products from many of the world’s biggest tech companies. Apple just announced new Mac minis and Mac Studios powered by its latest M6 chips, while we’re expecting the iPhone 18 Pro and Pro Max, Apple’s first foldable iPhone, and new Apple Watch models to be announced at the company’s…

AI

LLM-Based Social Engineering Scams

OpenAI disrupted a social engineering group from Cambodia that used ChatGPT. Its scope is impressive: The network simultaneously conducted multiple types of scams, often blending elements from…

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