Urgent.News website Privacy Policy

Last updated: 05 December 2024

This Privacy Policy describes how Urgent.News website owners (the "Site", "we",
"us", or "our") collects, uses, and discloses your personal information when
you visit, use our services, or make a purchase from urgent.news (the "Site")
or otherwise communicate with us (collectively, the "Services"). For purposes
of this Privacy Policy, "you" and "your" means you as the user of the
Services, whether you are a customer, website visitor, or another individual
whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the
Services, you agree to the collection, use, and disclosure of your
information as described in this Privacy Policy. If you do not agree to this
Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect
changes to our practices or for other operational, legal, or regulatory
reasons. We will post the revised Privacy Policy on the Site, update the
"Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months
personal information about you from a variety of sources, as set out below.
The information that we collect and use varies depending on how you interact
with us. In addition to the specific uses set out below, we may use
information we collect about you to communicate with you, provide the
Services, comply with any applicable legal obligations, enforce any
applicable terms of service, and to protect or defend the Services, our
rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you
interact with our Site and use our Services. When we use the term "personal
information" , we are referring to information that identifies, relates to,
describes or can be associated with you. The following sections describe the
categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address,
  payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to
  your wishlist.
- Customer support information including the information you choose to include
  in communications with us, for example, when sending a message through the
  Services.

Some features of the Services may require you to directly provide us with
certain information about yourself. You may elect not to provide this
information, but doing so may prevent you from using or accessing these
features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with
the Services ("Usage Data"). To do this, we may use cookies, pixels and
similar technologies ("Cookies"). Usage Data may include information about
how you access and use our Site and your account, including device
information, browser information, information about your network connection,
your IP address and other information regarding your interaction with the
Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from
vendors and service providers who may collect information on our behalf, such
as:
- Companies who support our Site and Services.
- Our payment processors, who collect payment information (e.g., bank account,
  credit or debit card information, billing address) to process your payment in
  order to fulfill your orders and provide you with products or services you
  have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact
  with our Services or advertisements, we, or third parties we work with, may
  automatically collect certain information using online tracking technologies
  such as pixels, web beacons, software developer kits, third-party libraries,
  and cookies.

Any information we obtain from third parties will be treated in accordance with
this Privacy Policy. We are not responsible or liable for the accuracy of the
information provided to us by third parties and are not responsible for any
third party's policies or practices. For more information, see the section
below, Third Party Websites and Links.

How We Use Your Personal Information

- Providing Products and Services. We use your personal information to provide
  you with the Services in order to perform our contract with you, including to
  process your payments, fulfill your orders, to send notifications to you
  related to you account, purchases, returns, exchanges or other transactions,
  to create, maintain and otherwise manage your account, to arrange for
  shipping, facilitate any returns and exchanges and to enable you to post
  reviews.
- Marketing and Advertising. We use your personal information for marketing and
  promotional purposes, such as to send marketing, advertising and promotional
  communications by email, text message or postal mail, and to show you
  advertisements for products or services. This may include using your personal
  information to better tailor the Services and advertising on our Site and
  other websites.
- Security and Fraud Prevention. We use your personal information to detect,
  investigate or take action regarding possible fraudulent, illegal or
  malicious activity. If you choose to use the Services and register an
  account, you are responsible for keeping your account credentials safe. We
  highly recommend that you do not share your username, password, or other
  access details with anyone else. If you believe your account has been
  compromised, please contact us immediately.
- Communicating with you. We use your personal information to provide you with
  customer support and improve our Services. This is in our legitimate
  interests in order to be responsive to you, to provide effective services to
  you, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. We use Cookies to power and
improve our Site and our Services (including to remember your actions and
preferences), to run analytics and better understand user interaction with
the Services (in our legitimate interests to administer, improve and optimize
the Services). We may also permit third parties and services providers to use
Cookies on our Site to better tailor the services, products and advertising
on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to
set your browser to remove or reject Cookies through your browser controls.
Please keep in mind that removing or blocking Cookies can negatively impact
your user experience and may cause some of the Services, including certain
features and general functionality, to work incorrectly or no longer be
available. Additionally, blocking Cookies may not completely prevent how we
share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third
parties for legitimate purposes subject to this Privacy Policy. Such
circumstances may include:

- With vendors or other third parties who perform services on our behalf (e.g.,
  IT management, payment processing, data analytics, customer support, cloud
  storage, fulfillment and shipping).
- With business and marketing partners, to provide services and advertise to
  you. Our business and marketing partners will use your information in
  accordance with their own privacy notices.
- When you direct, request us or otherwise consent to our disclosure of certain
  information to third parties, such as to ship you products or through your
  use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our
  legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to
  comply with any applicable legal obligations (including to respond to
  subpoenas, search warrants and similar requests), to enforce any applicable
  terms of service, and to protect or defend the Services, our rights, and the
  rights of our users or others.

We have, in the past 12 months disclosed the following categories of personal
information about users for the purposes set out above in "How we Collect and
Use your Personal Information" and "How we Disclose Personal Information":

Category:
- Identifiers such as basic contact details and certain order and account information
- Commercial information such as order information, shopping information and
  customer support information

Categories of Recipients:
- Vendors and third parties who perform services on our behalf (such as
  Internet service providers, payment processors, fulfillment partners,
  customer support partners and data analytics providers)

We do not use or disclose sensitive personal information for the purposes of
inferring characteristics about you.

We do not "sell" nor "share" (as those terms are defined in applicable law)
personal information for the purpose of engaging in advertising and marketing
activities.

User Generated Content

The Services does not allow users to post user-generated content.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by
third parties. If you follow links to sites not affiliated or controlled by
us, you should review their privacy and security policies and other terms and
conditions. We do not guarantee and are not responsible for the privacy or
security of such sites, including the accuracy, completeness, or reliability
of information found on these sites. Information you provide on public or
semi- public venues, including information you share on third-party social
networking platforms may also be viewable by other users of the Services
and/or users of those third-party platforms without limitation as to its use
by us or by a third party. Our inclusion of such links does not, by itself,
imply any endorsement of the content on such platforms or of their owners or
operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly
collect any personal information about children. If you are the parent or
guardian of a child who has provided us with their personal information, you
may contact us using the contact details set out below to request that it be
deleted.

As of the Effective Date of this Privacy Policy, we do not have actual
knowledge that we "share" or "sell" (as those terms are defined in applicable
law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we
cannot guarantee "perfect security". In addition, any information you send to
us may not be secure while in transit. We recommend that you do not use
unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors,
such as whether we need the information to maintain your account, to provide
the Services, comply with legal obligations, resolve disputes or enforce
other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed
below in relation to your personal information. However, these rights are not
absolute, may apply only in certain circumstances and, in certain cases, we
may decline your request as permitted by law.

- Right to Access / Know. You may have a right to request access to personal
  information that we hold about you, including details relating to the ways in
  which we use and share your information.
- Right to Delete. You may have a right to request that we delete personal
  information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate
  personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal
  information we hold about you and to request that we transfer it to a third
  party, in certain circumstances and with certain exceptions.
- Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a
  right to direct us not to "sell" or "share" your personal information or to
  opt out of the processing of your personal information for purposes
  considered to be "targeted advertising" , as defined in applicable privacy
  laws.
- Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal
  Information. You may have a right to direct us to limit our use and/or
  disclosure of sensitive personal information to only what is necessary to
  perform the Services or provide the goods reasonably expected by an average
  individual.
- Restriction of Processing: You may have the right to ask us to stop or
  restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal
  information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process
  your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and
  you may opt out of receiving these at any time.