Exclusive-Indian consumer regulator escalates probe into Apple's software warranty terms

India's consumer regulator is expanding its investigation into Apple's software warranty terms in response to the iOS 18 update. Allegedly, the update has damaged iPhone functionality, forcing users to pay exorbitant sums for repairs. This is Apple's latest challenge in a growth market where it is rapidly expanding manufacturing and market share, but also facing accusations of breaching domestic antitrust laws.

Apple disputes the regulator's allegations, stating in an August letter that providing no warranty on software is standard practice in the industry and that iOS 18 had no systemic issues. If found guilty, Apple may face fines and be required to provide refunds or modify its business practices.