Apple faces India repair probe over a lack of software warranties
India's consumer protection regulator has launched a probe into Apple's software warranty terms, over claims iPhone users were paying exorbitant fees for repairs. Alleged iOS 18 issues are becoming a regulatory problem in India The Central Consumer Protection Agency of India is taking a close look at Apple's software warranty policies, continuing an investigation into repairs. The latest…
The Central Consumer Protection Agency of India has initiated an investigation into Apple's software warranty policies, following complaints from consumers who allege they were forced to pay exorbitant fees for repairs. The probe is a continuation of an ongoing investigation that began after the 2024 rollout of iOS 18, during which users reportedly experienced display and microphone issues.
The regulator is examining whether Apple's software warranty terms are in line with consumer protection standards, as the complaints suggest a potential issue with the cost and availability of repairs for affected devices.
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