Podcaster sues telcos, DStv over consumer rights violations
A Nigerian podcaster is suing major telcos and DStv for N50bn over alleged consumer rights violations, challenging data expiry and subscription models. Read More: https://punchng.com/podcaster-sues-telcos-dstv-over-consumer-rights-violations/
KaaTruths Podcast Limited and podcaster Ophoke Armstrong Amobi, also known as KAA, have filed a lawsuit against four major telecommunications and pay-TV companies in Nigeria's Federal High Court. The case, demanding N50 billion in damages, alleges violations of consumer rights by MTN Nigeria Communications Plc, Globacom Limited, Airtel Networks Limited, and MultiChoice Nigeria Limited.
The plaintiffs challenge the companies' data expiry policies, particularly when consumers are unable to fully utilize services due to disruptions or other circumstances. They seek a court determination on the fairness and legality of these practices, as well as orders restraining the companies from continuing unfair or unlawful behavior.
The plaintiffs argue that these practices disproportionately impact Nigerian consumers, who pay for services and bear the consequences when they are unused, unavailable, disrupted, or expire. They emphasize that this is not a fight against business profits but a fight for fairness in business practices. The lawsuit aims to test commercial practices against consumer protection laws, rather than relying solely on public complaints.
Written by urgent.news from Punch's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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