USA: Laws, lawsuits, tax benefits – America argues about tips
Robot baristas are asking for tips, New York is forcing delivery apps to check. In America, voluntary thanks are becoming a matter of power and are occupying courts - with a signaling effect for Germany.
A cafe in New York, Monkey Cup, has opted out of offering Wi-Fi to its customers, instead encouraging them to read books and socialize. However, when it comes to paying, customers are still prompted to leave a tip on a tablet screen, with suggested amounts of $1, $3, and $5. The issue of tipping has become a contentious topic in the US, with some consumers feeling pressured to give more and others opting out.
Researcher Michael Lynn from Cornell University notes that the widespread use of digital screens to request tips has not led to an increase in generosity, with many customers choosing to give less or nothing at all. Some restaurants and businesses, such as Artly and Dirt Candy, are rethinking their tipping policies, with some opting to pay employees a higher minimum wage and abandoning the practice of soliciting tips altogether.
Written by urgent.news from Handelsblatt's report — not a translation of it. Machine-written — may contain errors; check the original before relying on it.
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