USA: Laws, lawsuits, tax benefits – America argues about tips
Robot baristas are asking for tips, New York is forcing delivery apps to check. In America, voluntary thanks are becoming a matter of power and are occupying courts - with a signaling effect for Germany.
A café in New York, Monkey Cup, has opted out of offering Wi-Fi to its customers, instead encouraging them to read books and socialize. However, when it comes to paying, customers are faced with a tablet that prompts them to leave a tip, with suggested amounts of $1, $3, and $5. The issue of tipping has become a contentious topic in the US, with some arguing that the increasing number of digital prompts for tips is putting pressure on customers.
According to Michael Lynn, a consumer researcher at Cornell University, many customers are feeling overwhelmed by these requests, with some even choosing not to leave a tip at all.
Written by urgent.news from Handelsblatt's report — not a translation of it. Machine-written — may contain errors; check the original before relying on it.
