Kids and teens are going to AI chatbots for advice. How can parents make sure this is safe?

A recent Australian study has revealed an alarming trend: over one-third of children are turning to AI chatbots for support when they are sexually victimized online or have no one else to talk to. While AI chatbots can offer benefits such as assistance with learning or practicing social skills, there is a risk that young people may rely on them for emotional support instead of reaching out to parents or other trusted adults.

In Australia, half of children aged 10 to 17 who use AI do so for personal and social reasons, including seeking advice on sensitive topics, discussing their feelings, and socializing. To ensure that children use AI safely, parents should understand why young people are gravitating towards these chatbots and how to help their children navigate this technology responsibly.

One reason for the increasing use of AI chatbots by children is their round-the-clock availability, which can provide quick answers when a trusted adult or friend is unavailable. Additionally, the novelty and allure of experimenting with AI can also drive young people to engage with these technologies. However, the deeper reasons for using AI for personal matters often stem from embarrassment or a lack of an emotional connection with their parents or friends.

This is especially true for teenagers as they explore their identity and begin to ask more complex questions. When children choose chatbots over human interaction, they miss out on crucial aspects of relationship development and real-world social skills. AI interactions lack the natural friction and context that come with human relationships, potentially leading to unrealistic expectations and a warped understanding of how relationships function.

Furthermore, the quality of advice provided by AI chatbots is questionable, as they often lack the nuanced, age-appropriate guidance that parents and caregivers can offer. To help children experiment with AI safely, parents should adopt a collaborative approach. They can explore AI tools together, engaging in brainstorming sessions, testing chatbot capabilities, questioning the source of information, and even playing AI-driven games.

By posing critical questions to their children, parents can foster critical thinking and encourage a healthy skepticism towards AI. Encouraging open communication about AI use is vital, allowing children to feel comfortable discussing sensitive topics with their parents rather than relying solely on AI. Maintaining a non-judgmental and empathetic attitude will help establish trust and ensure that children seek parental support when needed.

Parents should also stay informed about the rapidly evolving world of AI, utilizing resources such as those provided by Australia's eSafety Commissioner to keep up-to-date on the latest developments and potential risks.