Tabung Haji services back following cyberattack

Tabung Haji, the Malaysian pilgrims' fund, has resumed its services after a cyberattack that took place on October 7. The bank expressed that the incident was a criminal act aimed at disrupting its operations. Depositors can rest assured that their savings are secure. The bank has cooperated with the police, National Cyber Security Agency, and the personal data protection department to investigate the incident.

Tabung Haji's core systems and services have been restored following extensive security checks and the implementation of enhanced controls. The bank assured that continuous monitoring and strengthened security measures will be in place to ensure smooth and safe operation. The bank suspended its services on October 8 as a precautionary measure following suspicious cyber activity detected on October 7.

The bank's branches in Kedah, Terengganu, and Kelantan resumed operations on Sunday, while the rest of the branches reopened as usual today. However, THiJARI, the bank's online portal and mobile application, is still experiencing some issues. Password resets, new user registrations, and online account openings are not currently functional and will require additional recovery measures before they can be reactivated.

Tabung Haji has apologized to its depositors for the service disruption and assured them that its systems are now functioning normally. Further updates will be provided through the bank's official channels.