Grocery shopping: What makes discount apps so popular - and what is being criticized
Discount apps promise exclusive savings benefits. Consumer protectionists see exactly this as a disadvantage. A large part of the customers use the apps, but often have something to criticize about them.
The German consumer protection association, Verbraucherzentrale Bundesverband (vzbv), has taken legal action against discounter Lidl and its "Lidl Plus" app, claiming it discriminates against older, disabled, or younger people who may not be able to use the app. The case was heard at the Brandenburgische Oberlandesgericht and a decision is expected on September 29.
The vzbv also filed complaints against Netto and Penny, but these were dismissed due to lack of evidence. Many retailers offer apps with exclusive discounts and loyalty programs, but some, like Aldi Nord and Aldi Süd, have opted out of such programs, citing simplicity and fairness.
Written by urgent.news from Handelsblatt's report — not a translation of it. Machine-written — may contain errors; check the original before relying on it.
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