‘Knowing your location can help emergency teams reach you faster’: MOI official
<p>Doha, Qatar: Residents and citizens have been urged to know the details on their residential blue address plates and remain calm when calling the 999 emergency service to help authorities respond quickly and efficiently.</p> <p>The advice was given today during a Ministry of Interior webinar titled “Services of Al Fazaa Police and Emergency Service 999 to the Public.”</p> <p>During the…
Living in Qatar means residents should know their address details on their blue residential plates, according to a Ministry of Interior official. During a webinar, officials emphasized the importance of staying calm when calling emergency services, specifically the 999 number, to aid responders in reaching the scene swiftly.
Timely and accurate information, such as the zone, street, and building or house number, is crucial for emergency teams to coordinate responses and prepare for major events. Captain Ahmed Mohammed Al Mutawa, Operations and Emergency Service 999 Officer, explained that the Emergency Services Section responds 24/7 to calls, reports, and complaints about accidents and emergencies, forwarding them to relevant authorities.
The Emergency Services Section works closely with multiple agencies, including the Police, Traffic Department, Civil Defence, and others, to provide a comprehensive response. Captain Al Mutawa advised callers to listen carefully to 999 operators and provide clear answers, as this helps expedite assistance. He warned against making unnecessary calls that can delay help for those facing life-threatening situations.
For individuals with hearing disabilities, a Deaf Emergency Service Branch (992) is available through video systems, SMS, and email. Users must provide their name, Qatari Social Cultural Center for the Deaf membership number, and the required service type for authorities to access relevant information. Professional translators are also on hand to receive emergency reports in various languages.
The department operates an Early Warning System that connects with banks, shops, establishments, and vital facilities to receive alerts and notifications about incidents or suspected crimes, directing them to the appropriate authorities for immediate response. Captain Al Mutawa urged the public to use the 999 service only for its intended purpose and cautioned against submitting false or misleading complaints.
Written by urgent.news from The Peninsula Qatar's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
