YOURSAY | Smuggling through KLIA is a people problem, not just machines

KLIA's airport security situation is not solely about outdated machines, but also about the need for better-trained personnel, according to a recent discussion titled "YOURSAY | Smuggling through KLIA is a people problem, not just machines".

The article highlights that while KLIA may be using older technology, such as traditional 2D X-ray machines, it is the competence of the officers operating these machines that is the real issue. Malaysian Home Minister Saifuddin Nasution has acknowledged the need for upgrading the machines, but also emphasized the alarming level of intelligence among the officers.

The article points out that there appears to be a lack of emphasis on raising the qualifications of airport security officers. To become a security officer at KLIA, candidates must be Malaysian citizens aged 18-35 with an SPM qualification, meet specific physical requirements, and complete specialised training. However, the training program does not seem to focus enough on specialised screening technology, behavioural detection, risk assessment, and passenger profiling - all crucial skills for identifying suspicious behavior.

The lack of specialised training in detecting threats at an international airport is a major concern. The article questions how officers can develop the professional judgement needed to identify suspicious behavior and know when to conduct further checks without this training.

The author argues that KLIA needs highly trained officers who know how to use the latest screening technology. The real problem is not just outdated machines or individual failures, but a system that fails to learn from its mistakes and hold responsible parties accountable.

The author also highlights the need for a cultural shift, where enforcement officers show the same level of diligence and independence when dealing with the powerful and well-connected as they do with ordinary citizens. The article suggests that positions involving national security should be based on competence, experience, and integrity, regardless of race.

Ultimately, the article concludes that addressing the border integrity crisis at KLIA requires honesty and bravery from those in power. Merit and competence must be prioritized over political considerations and personal interests to effectively protect our borders and build a better Malaysia.