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Outlook outage expected to cost Australian businesses billions of dollars

The ripple effect of today's outage is expected to last for weeks, with some companies simply unable to do business.

Outlook outage expected to cost Australian businesses billions of dollars

Microsoft's 365 platform, including Outlook, Teams, and other applications, continued to experience disruptions for thousands of users for over five hours on Thursday. The outage also impacted connectors utilized by AI services from OpenAI and Anthropic. As of 6 p.m. ET, Microsoft stated it was still working to restore affected servers, reporting limited recovery as users began reconnecting.

Reports of Outlook issues peaked at 138,058 around 1 p.m. ET, with the figure declining to approximately 34,490 by the evening, according to Downdetector. Initially, the company attributed the elevated load to a number of servers being unexpectedly unavailable rather than an increase in traffic. By 5:47 p.m. ET, the number of reported problems with Microsoft 365 had decreased to nearly 13,000 users, while there were 763 reports of users facing difficulties accessing Teams, as per Downdetector data. The technology giant subsequently reported that the restored servers had remained stable.

Written by urgent.news from The Korea Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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