Global outage hits Microsoft Outlook
WASHINGTON — Microsoft Outlook suffered a major outage across the world Thursday, with tens of thousands of users struggling to access their email as the company said it was working "aggressively" to reduce the impact.
Microsoft's 365 platform, including Outlook, Teams, and other applications, continued to experience disruptions for thousands of users for over five hours on Thursday. The outage also impacted connectors utilized by AI services from OpenAI and Anthropic. As of 6 p.m. ET, Microsoft stated it was still working to restore affected servers, reporting limited recovery as users began reconnecting.
Reports of Outlook issues peaked at 138,058 around 1 p.m. ET, with the figure declining to approximately 34,490 by the evening, according to Downdetector. Initially, the company attributed the elevated load to a number of servers being unexpectedly unavailable rather than an increase in traffic. By 5:47 p.m. ET, the number of reported problems with Microsoft 365 had decreased to nearly 13,000 users, while there were 763 reports of users facing difficulties accessing Teams, as per Downdetector data. The technology giant subsequently reported that the restored servers had remained stable.
Written by urgent.news from The Korea Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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- Microsoft outage drags on for hours, disrupting Outlook, Teams for thousands koreatimes.co.kr
- Microsoft outage drags on for hours, disrupting Outlook, Teams for thousands businesstimes.com.sg
