Microsoft outage drags on with services still unstable
Microsoft services such as Outlook and Teams continue to be disrupted as the tech giant struggled to fix issues with some servers, hitting businesses and government agencies globally that use the popular platforms.
Microsoft's 365 platform, including Outlook, Teams, and other applications, continued to experience disruptions for thousands of users for over five hours on Thursday. The outage also impacted connectors utilized by AI services from OpenAI and Anthropic. As of 6 p.m. ET, Microsoft stated it was still working to restore affected servers, reporting limited recovery as users began reconnecting.
Reports of Outlook issues peaked at 138,058 around 1 p.m. ET, with the figure declining to approximately 34,490 by the evening, according to Downdetector. Initially, the company attributed the elevated load to a number of servers being unexpectedly unavailable rather than an increase in traffic. By 5:47 p.m. ET, the number of reported problems with Microsoft 365 had decreased to nearly 13,000 users, while there were 763 reports of users facing difficulties accessing Teams, as per Downdetector data. The technology giant subsequently reported that the restored servers had remained stable.
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