ChatGPT is about to show brands their mention count
The AI platform is testing an analytics dashboard that counts how often a business shows up in ChatGPT’s answers.
OpenAI is developing an analytics dashboard that will allow marketers to track how often their businesses are mentioned in ChatGPT's responses, as well as the number of clicks those mentions generate towards their websites. This feature is currently in testing and forms part of a larger Business Hub that has not yet been launched.
Juozas Kaziukėnas, founder of e-commerce research firm Marketplace Pulse, discovered the feature after seeing a banner for it on LinkedIn. The banner invites businesses to "Claim your business in ChatGPT". Upon claiming, businesses can monitor their mentions, update their product and business information, and gain access to a business agent that can answer customer queries using the data provided by the business.
This requires proof of authority to represent the business. Kaziukėnas mentioned that connecting a Shopify store is one method to accomplish this.
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