Bangkok airport cargo congestion frustrates freight forwarders

Cargo delays at Bangkok's Suvarnabhumi Airport are causing frustration among airlines, freight forwarders, importers and exporters, according to local media and logistics firms. The issue stems from a breakdown in the cargo clearance system developed by Airports of Thailand and Thai Airways, which is failing to accurately record the storage location and status of shipments.

As a result, hundreds of containers remain unattended on pallets and waiting to be broken down. The delays are occurring during a peak shipping season for Thailand, a key player in the electronics and AI infrastructure ecosystem. Major export categories include electrical machinery and equipment, auto parts, and rubber products.

Thai Airways has suspended service for freighter aircraft until further notice and asked airlines to restrict inbound cargo by 50% between Oct. 31 and Nov. 7. The cargo division of Thai Airways has taken measures to respond to the congestion, including adding staff and forklifts, prioritizing deliveries, and seeking temporary warehouse space.

However, without shipment visibility, freight forwarders and customs brokers cannot complete payments and release procedures, threatening to disrupt outbound shipments as well.