ECG to begin nationwide revenue mobilisation exercise, warns customers with arrears of disconnection

The Electricity Company of Ghana (ECG) will commence a nationwide Mass Revenue Mobilisation Exercise on November 9 to recover unpaid electricity bills, according to a company announcement. The initiative will persist until November 27, encompassing all customer categories, including residential, commercial, industrial customers, and Ministries, Departments and Agencies (MDAs).

Dr Charles Nii Ayiku Ayiku, ECG's General Manager for External Communications, urged customers with outstanding payments to settle them to avert disconnection and additional reconnection fees. The exercise intends to bolster revenue collection and fortify ECG's financial standing. Dr Ayiku emphasized that timely bill payments enhance ECG's operational efficiency and service delivery.

Special teams will oversee the exercise, arresting and prosecuting those who illegally connect or self-reconnect electricity post-disconnection. Customers struggling to access their bills should visit the nearest ECG office for assistance. ECG encourages clients to utilize regular payment channels, particularly the ECG Mobile App, and seek help via the Contact Centre (0302 611611) or social media platforms.