Customs deploy AI to combat fake news, scams

The Nigeria Customs Service is utilizing Artificial Intelligence and digital intelligence tools to combat fake news and online scams that could damage its reputation. This initiative was announced by Comptroller-General of Customs, Bashir Adeniyi, at the 2026 Nigerian Council of the Institute of Public Relations Roundtable in Abuja.

The purpose of this effort is to monitor online information, verify facts, and counter misleading narratives. Additionally, it aims to foster collaboration with relevant agencies to identify and apprehend individuals responsible for spreading false or fraudulent content.

Adeniyi emphasized the importance of effective communication to ensure the public understands the reasons behind Customs officers' actions and operations. He highlighted that AI has become crucial in both operational duties and strategic communication. The service has already implemented AI-assisted risk management, which allows for the assessment of imported goods and classification based on risk levels.

This aids in determining suitable interventions. Furthermore, AI can analyze public sentiment, providing insights into how Nigerians perceive Customs activities.

The Nigeria Customs Service is leveraging digital platforms to verify information and collaborate with other agencies to counter those disseminating misleading claims. The roundtable event explored the growing influence of digital technologies and artificial intelligence on public communication.