Study finds celebrity digital twins may boost trust in customer service
Imagine losing your credit card, logging into your bank's website for help and being greeted by a virtual customer service representative who looks and sounds exactly like actor Hugh Jackman. The person helping you isn't actually the Hollywood star—it's his AI-powered digital twin. And new research suggests that familiar face could significantly improve how you perceive your customer service…
We haven't written up this one. Phys.org has the full story — the link below goes straight to it.
