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LG CNS earns global recognition for AI-powered workplace services

LG CNS has earned international recognition for its artificial intelligence (AI)-powered workplace services, becoming the first Korean company named a “Major Player” in IDC’s 2026 assessment of the global digital workplace services market. The IT services company said Monday that it was included in the evaluation alongside 18 global technology companies, including Tata Consultancy Services,…

LG CNS earns global recognition for AI-powered workplace services

LG CNS has garnered global acclaim for its AI-driven workplace solutions, marking a first for a Korean firm by being designated a "Major Player" in IDC's 2026 evaluation of the global digital workplace services market. The IT services provider joined a select group of 18 technology leaders, such as Tata Consultancy Services, Infosys, NTT DATA, Cognizant, Dell, and HP, in the assessment.

IDC's MarketScape methodology scrutinizes vendors based on their business competencies, future strategies, offerings, references, and client experiences. LG CNS credited its accolade to its innovative agentic AI platform, a:xink, which transcends traditional information retrieval and assistance, autonomously handling workplace duties.

The platform provides a range of services such as enterprise portals and groupware, mobile workplace tools, personal AI agents, AI-driven translation and meeting support, and automated document creation.

The evaluation recognized LG CNS' AI-native platform capabilities, its expertise in regulated industries, and its commitment to security.

Written by urgent.news from The Korea Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

Also reported by 1 other outlet

Read the original at koreatimes.co.kr →

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