Openreach self-install FTTP modem trial is reportedly going ahead
This could save you money on your fibre broadband in the future, if the setup isn't too much of a headache.
Openreach is reportedly preparing a trial for a do-it-yourself fiber optic modem installation. This trial would allow customers who already have a modem to simply replace it with a newer model, resulting in cost savings for setup. However, the process is not as simple as it may seem and there are potential pitfalls to consider. Openreach, part of BT, is proposing a proof-of-concept trial of a DIY installation for the Optical Network Terminal (ONT), which is the fiber modem located at the end of the FTTP broadband connection in a home or office.
The customer would receive the new ONT in the mail, typically for fiber service upgrades where a modem is already in place, and the homeowner would be replacing it with a newer model. The trial is expected to last three months and will begin before the end of 2026, involving only about 200 orders, specifically those upgrading from an older Nokia ONT with 1Gbps or slower speeds to a faster multi-gig line.
The main goal of the trial is to assess whether customers can successfully handle this modem upgrade, despite the simplicity it may appear to have initially. Potential complications include cable bending or floor placement, making the connection more susceptible to dust, dirt, or damage from plugging in. Another concern is when the cable doesn't have enough slack, causing issues if the port positions differ between the new and old ONT.
The trial aims to address these potential issues and determine the feasibility of a customer-installed ONT.
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