Medibank partners with Osara Health for cancer coaching services

Osara Health has formed a partnership with Medibank, Australia's largest private health insurer, to extend its evidence-based Cancer Coach program to Medibank's 4 million members with cancer. This initiative aims to provide over 170,000 annual cancer diagnoses in Australia with additional support to manage the physical and emotional challenges of their condition.

The program assigns each participant a dedicated health coach, who is an exercise physiologist trained in health coaching. These coaches work with participants one-on-one to set personal health goals and offer practical advice on managing fatigue, sleep, physical activity, nutrition, and emotional wellbeing. Participants also gain access to personalized education and the Osara Health app.

The 6 to 12-week remote coaching program is designed to accommodate participants from home, including those in regional and remote areas. The partnership aims to address the care provided by treating teams and offer ongoing assistance as participants manage the daily struggles of a cancer diagnosis. Dr Raghav Murali-Ganesh, Co-Founder and CEO of Osara Health, emphasizes that the coaches help people navigate the everyday challenges that arise between appointments with their healthcare providers.

Medibank's Chief Medical Officer, Dr Paul Eleftheriou, highlights the importance of compassionate, responsive support for patients receiving a cancer diagnosis. He notes that the Cancer Coach program complements the medical care patients receive and can help them manage the experience of cancer more effectively. A study published in JMIR Cancer in 2026 found that participants reported clinically meaningful improvements in their physical and mental health after engaging in the program.

Eligible Medibank members can join the Cancer Coach program starting October 14, 2026, based on individual eligibility.