'I paid thousands to a company for jobs that never came'

A company, Synetal Solutions Ltd, has been accused of deceiving people by promising healthcare jobs that never materialised, leaving them with significant financial losses. The company, registered in 2025, offers career-focused training in the healthcare and IT sectors. However, the BBC has heard from several people claiming they were promised training and support to secure sponsored healthcare jobs that never became available.

London Citizens Advice has noticed an increase in recruitment-related scams since the government halted overseas recruitment for care workers. Synetal Solutions disputes these claims, stating they take concerns seriously and deny the allegations of fictitious services or candidate outcomes. Apurv Patel, a Skilled Worker visa holder, paid £3,600 for healthcare training but received no job offers or meaningful employment support after eight months.

He found the training to be of poor quality and ultimately worthless. The company disputes this and claims training was ineffective due to Patel's lack of prior healthcare experience. The company also allegedly stopped communicating effectively after Patel made his second payment. Synetal Solutions acknowledges the wording of their advertising emails and recognizes that contractual terms alone do not resolve concerns about those assurances.

The Care Quality Commission emphasizes that no single qualification guarantees someone to work as a care worker, and providers must ensure employees are appropriately trained and competent. Synetal Solutions has acknowledged the use of iHasco's training platform but denied reselling its content. The company's website promises guaranteed job placement, but healthcare organizations listed on their website denied any connection to the company.

Experts urge potential clients to seek independent advice and be wary of companies promising guaranteed outcomes without assessing candidates or providing evidence of success.