PwC will keep hiring even as AI reshapes junior roles: global chairman
Productivity gains have not led to job cuts at the Big Four firm, says Mohamed Kande
PwC, the global professional services firm, plans to continue hiring employees despite the potential impact of artificial intelligence on junior roles. The company's global chairman, Mohamed Kande, stated that AI will create new categories of jobs and necessitate different skill sets. Kande emphasized that PwC's productivity gains from AI have not led to job cuts, but rather a shift in expectations for employee skills, such as judgment, relationship building, and systems thinking.
The firm is investing in AI talent in Singapore, capitalizing on the city-state's talent pool, multilingual workforce, and familiarity with various technology stacks. Despite initial concerns about the cost of implementing AI, Kande noted that employee adoption has exceeded expectations, with the technology now being used across various PwC services, including audit, tax, legal, consulting, and transaction services.
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