Microsoft sends PDFs to strange new worlds instead of SharePoint
Use SharePoint Online? Keen on PDFs? Then you won't be keen on the latest Word bug
Microsoft has acknowledged a bug affecting PDF files saved from Word for Windows to SharePoint Online. The issue occurs after updating to version 2609 of Word. When users save documents as PDFs to SharePoint Online locations with the Save/Save As option and select the PDF file type, the file is saved in an unexpected location with a random filename.
The file is saved in C:\Users\[username]\AppData\Local\Microsoft\Windows\INetCache\Content.MSO, and Word does not display any error message. The only workaround is to use the Export option or save the file elsewhere. Microsoft has not yet provided an estimated timeline for a fix. Users have reported that rolling back the update resolves the issue.
The company's recent woes include a paste problem in Excel and accidental data deletion in Microsoft 365. Additionally, the ongoing September Windows update issues, including audio problems and domain-joined device issues, have caused further troubles for customers.
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