Kenya Airways, Safaricom Partner to Enable Flight Booking on My OneApp

Kenya Airways (KQ) has teamed up with Safaricom to allow over 57 million Safaricom users to find, purchase, and settle bills for flights through Safaricom's My OneApp. This collaboration brings Kenya Airways' flight booking services into the digital space, enabling customers to plan and pay for travel without switching between different apps.

To celebrate the launch, passengers will enjoy a 15 percent discount on international trips and a 10 percent discount on domestic flights, subject to their terms and conditions, for journeys starting from Kenya. Julius Thairu, Kenya Airways' Chief Commercial and Customer Officer, noted that the partnership aims to combine the digital presence of Safaricom and the airline's global reach to make travel more accessible.

Thairu emphasized that the collaboration is about more than just booking flights; it's about connecting the world to their customers by removing travel barriers and providing a smooth experience from search to payment. Through My OneApp, passengers will have access to Kenya Airways' network across Africa and beyond, including destinations reached through the airline's codeshare agreements and SkyTeam Alliance membership, which provides access to over 1,000 destinations in 173 countries.

The integration of M-PESA as a payment option within the same digital ecosystem allows customers to finalize flight bookings without leaving the platform. Both companies highlighted their shared commitment to leveraging technology to connect people, businesses, and opportunities. With more travelers turning to digital self-service platforms for daily tasks, this partnership aims to simplify the travel-planning process and increase access to air travel for millions of Kenyans.

By merging flight search, booking, and payment on a platform already used by millions, the collaboration seeks to reduce friction in the travel-planning process and bolster Kenya's role as a regional hub for connectivity and innovation.