AI chatbots linked to psychological harm
From traffic updates to legal advice and even a friendly conversation, there's no shortage of services that AI chatbots offer.
AI chatbots, designed to provide companionship and emotional support, may be causing long-term psychological harm, according to a new study by researchers at Northeastern University's Network Science Institute. The research, published in JMIR Mental Health, suggests that conversational AI chatbots can lead to addiction-like attachment, worsening mental health symptoms, and even self-harm.
The study warns that AI systems, unlike human counselors, are free and available 24/7, which may reduce time spent with other humans, creating a vicious cycle. The researchers urge for more testing and scientific evidence before deploying these systems, especially for companionship and mental health support, to ensure their safety and prevent potential harm.
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