HMC honours person-centred care partners

The Hamad Medical Corporation (HMC) recently honored the dedication of those involved in patient and family engagement, and the promotion of compassionate, person-centred care. The event, held at Hamad Bin Khalifa Medical City, brought together senior leaders, Patient and Family Advisory Council (PFAC) members, and Person-Centred Care (PCC) ambassadors to acknowledge their crucial roles.

Attendees included HMC leaders such as Mona al-Homaiddi, Mariam al-Mutawa, and Dr Yousuf Khalid al-Maslamani. The event highlighted the valuable insights provided by PFAC members, who offer patient and family perspectives to enhance healthcare services. PCC ambassadors were recognized for their efforts in fostering compassionate interactions and championing person-centred care.

Additionally, an appreciation ceremony honored 88 PFAC members across all HMC facilities, celebrating their ongoing commitment to incorporating patient and family voices in healthcare improvements. A total of 80 PCC ambassadors were also commended for their dedication to promoting a culture of compassion and person-centred care throughout HMC's hospitals and facilities.

Nasser al-Naimi, HMC's chief of Patient Experience and director of the Hamad Healthcare Quality Institute, emphasized the importance of these partnerships, stating that patients and families are essential partners in delivering compassionate and responsive healthcare.