General : Signalling Disruption Causes Up To Five-hour Delays For KTM Komuter, ETS

Yesterday, a signalling system issue between Kalumpang and Kuala Kubu Bharu disrupted KTM Komuter and ETS services in Kuala Lumpur, causing delays of up to five hours. Keretapi Tanah Melayu Berhad (KTMB) revealed that KTM Komuter Train No. 2389 faced a 230-minute delay, while ETS service EP9138 (KL Sentral-Butterworth) experienced a 305-minute delay.

Preliminary investigations pointed to a damaged system component as the root cause of the signalling disruption, though the exact cause remains under investigation. The incident also had a domino effect on other trains navigating the sector, particularly those heading northwards.

The Rawang-Ipoh double-tracking upgrade works, which were underway, were further impacted by the signalling fault, necessitating adjustments to train schedules. These works, spanning the Kalumpang route, added to the overall delay for several KTM Komuter and ETS services.

KTMB reported that the repairs were completed at 5:15 AM, allowing the first Komuter train from Tanjung Malim to depart at 5:45 AM. As of the present, KTM Komuter and ETS services have resumed their normal schedules, albeit with a 30-minute delay from the original timeline due to the Batang Kali route signalling fault.

KTMB extended apologies to passengers affected by the incident, promising full fare refunds for those who opted not to continue their journey following the disruption, in line with their standard procedures.