Ikeja Electric begins refunds for customers who paid for meters

Ikeja Electric Plc has started refunding customers who paid for electricity meters under the Meter Asset Provider (MAP) programme. The refunds are being made through credits applied to customers' vending transactions over an approved period.

Customers can check their refund status online using their meter or account number, which provides details such as meter cost, refund count, and total refund received. Ikeja Electric also advised customers with concerns about their refunds to use official complaint channels or visit their nearest office for assistance.

The company also warned customers against hiring unauthorised electricians, citing recent incidents of fatalities linked to unauthorised electrical work. This information was shared during Ikeja Electric's September virtual stakeholder engagement, a monthly platform for customer education and operational updates.

Brief written by urgent.news from BusinessDay Nigeria, Punch Nigeria, Punch — 3 reports on this story. Machine-written — may contain errors; check the original before relying on it.