$520 to cancel a $1,972 booking? Travelers warned of extra airline ticket fees
A passenger who canceled seven round-trip tickets from Incheon to Da Nang after purchasing them through a travel agency was charged a cancellation fee of 770,000 won ($520), or about 26 percent of the total ticket price. A consumer, identified only as A, purchased seven round-trip tickets between Incheon and Da Nang through a travel agency for 2.918 million won ($1,972) in October last year and…
A traveler was shocked to learn they would be charged $520 to cancel a $1,972 round-trip ticket purchased through a travel agency. The consumer, identified as A, booked seven tickets between Incheon and Da Nang in October and canceled them five days later. The travel agency imposed a cancellation fee of 770,000 won ($520), which amounted to 26 percent of the total ticket cost.
This fee included not only the airline's standard cancellation fee of 80,000 won ($54) per passenger but also an additional 30,000 won ($20) per passenger that the agency added. The Fair Trade Commission and the Korea Consumer Agency have issued a consumer alert regarding air travel services, warning of potential extra fees as the holiday season approaches.
With more people planning to travel overseas, complaints related to air travel services are on the rise, particularly disputes involving cancellations made through global online travel agencies. Complaints concerning air travel services have increased significantly.
Written by urgent.news from The Korea Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
This story
This is one outlet's version. Read the fullest account.
