$520 to cancel a $1,972 booking? Travelers warned of extra airline ticket fees
A passenger who canceled seven round-trip tickets from Incheon to Da Nang after purchasing them through a travel agency was charged a cancellation fee of 770,000 won ($520), or about 26 percent of the total ticket price. A consumer, identified only as A, purchased seven round-trip tickets between Incheon and Da Nang through a travel agency for 2.918 million won ($1,972) in October last year and…
Travelers are being warned of unexpected fees when canceling airline tickets. A recent incident involving a passenger who canceled seven round-trip tickets for $1,972 saw them pay a cancellation fee of $520, or 26% of the total ticket price. The consumer, who remains unnamed, bought the tickets through a travel agency in October and canceled them five days later.
The travel agency imposed a cancellation fee of $520, which included a $54 per passenger fee set by the airline and an additional $20 per passenger fee imposed by the agency itself. The Fair Trade Commission and the Korea Consumer Agency have issued a consumer alert on air travel services as the holiday season approaches. With the number of overseas travelers increasing, complaints related to air travel services are also on the rise.
Disputes over ticket cancellations through global online travel agencies have become increasingly common, leading to a surge in consumer complaints related to air travel services.
Written by urgent.news from The Korea Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
