Public cleanliness satisfaction falls to 91%; toilets and neighbourhood spaces see biggest declines: SMU survey
More residents say they feel personally responsible for keeping shared spaces clean, even as satisfaction with public cleanliness fell across the areas surveyed.
Singaporeans' satisfaction with public cleanliness dropped to 91% in 2025, down from 94% in 2023, according to a study by Singapore Management University (SMU). The biggest decline was seen in neighbourhood spaces, which fell from 93.3% to 87.4%, their lowest level since 2018. Void decks, corridors, and lift lobbies saw the steepest drop, with satisfaction plummeting 8.8 percentage points to 80.9%.
The researchers attributed the decline to rising expectations, increased waste due to more deliveries, and potential service lag due to higher manpower costs. Food outlets were the lowest-rated of the six domains, with satisfaction falling 2.8 percentage points to 82.4%. Coffee shop toilets recorded the steepest decline, dropping 12 points to 48.3%, while hawker centre toilets fell 10 points to 60%.
Despite the overall decline, 98.6% of respondents agreed that keeping Singapore clean is the responsibility of every individual, and 71.3% of those who disposed of rubbish properly cited personal responsibility, up from 65.2% in 2023.
Written by urgent.news from CNA - Singapore's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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