Public cleanliness satisfaction falls to 91%; toilets and neighbourhood spaces see biggest declines: SMU survey
More residents say they feel personally responsible for keeping shared spaces clean, even as satisfaction with public cleanliness fell across the areas surveyed.
The 2025 Public Cleanliness Satisfaction Survey, conducted by Singapore Management University, found that overall satisfaction with public cleanliness fell to 91 percent in 2025, down from 94 percent in 2023. Neighbourhood spaces saw the steepest decline, dropping from 93.3 percent to 87.4 percent, their lowest level since 2018.
Void decks, corridors and lift lobbies recorded the largest decrease, with satisfaction falling 8.8 percentage points to 80.9 percent. Satisfaction with public toilets also fell sharply, from 83.7 percent to 75.5 percent, with coffee shop toilets experiencing the steepest decline at 12 percentage points to 48.3 percent. Despite these declines, 98.6 percent of respondents still agreed that keeping Singapore clean is a personal responsibility.
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