Motive and Highway Restore ELD Data Access After Integration Dispute
Highway and Motive said in a joint statement that they have reached an agreement to restore the frequency at which Highway can access electronic logging device data belonging to Motive customers when carriers authorize that access, ending a disruption that began earlier after Motive limited the application programming interface connection between the two platforms and […] The post Motive and…
Highway and Motive have reached an agreement to restore access to electronic logging device data belonging to Motive customers. This interruption in service began earlier after Motive limited the application programming interface connection between the two platforms, indicating that Highway would need to compensate Motive for the data.
Both companies have stated that they are working together to ensure uninterrupted service for carriers and brokers that rely on both platforms. The resolution emphasizes carrier authorization and the companies' commitment to providing transparency and control over data usage. The joint statement does not address the underlying contract or the question of whether compensation will be involved.
The dispute arose when Motive imposed new limits on the existing integration, limiting API access and affecting Highway's ability to provide location-based Load Lock Alerts and Performance Guarantee coverage for loads hauled by Motive carriers. While Highway has restored the data flow, details on whether Performance Guarantee coverage has been reinstated and the terms of the updated agreement are yet to be disclosed.
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