Motive Restricted Highway’s Data Access Over a Payment Demand
Highway notified its customers this week in an email communication, that Motive had imposed new limits on the integration between the two platforms, telling compliance leaders that the electronic logging device provider had begun restricting its application programming interface connection and had indicated Highway would need to compensate it for access to carrier data. The […] The post Motive…
Highway notified its customers that Motive had imposed new limits on data access, requiring compensation for continued integration. Highway does not charge carriers for its services and stated it would not begin charging them. The new restrictions mean Motive data refreshes less frequently and certain alerts and guarantees are no longer available.
The Performance Guarantee, which assumes financial responsibility for loads moved by carriers on Highway's platform, has been withdrawn for some carriers. Highway said it would offer alternative tracking options, but it remains unclear if this will impact brokers and carriers. Motive has not provided details on the commercial terms or the number of affected carriers.
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