GKL brings workplace counseling to casino employees
Employees at Grand Korea Leisure (GKL), the operator of Korea’s Seven Luck foreigner-only casinos, are getting a well-deserved break from the grueling pressures of customer service and rotating shifts. In a direct effort to prioritize staff well-being, the state-owned enterprise is bringing professional counseling directly to the casino floor. The company announced the rollout of a mobile labor…
Grand Korea Leisure (GKL), the operator of Korea's Seven Luck foreigner-only casinos, is making strides in workplace well-being by introducing professional counseling services to its casino employees. The initiative, named No-ri-teo, aims to create an open dialogue about labor and management issues.
The week-long program began on Monday, visiting GKL's Seoul headquarters, the Gangnam Coex branch, and the Seoul Dragon City branch before concluding at the Busan Lotte branch. This comprehensive rollout ensures that all employees, regardless of their shift, can access the support they need.
To cater to the needs of night staff members, counseling booths remain open from 11:00 a.m. until midnight, making it convenient for workers across all three duty shifts. The program's primary objective is to provide a confidential space for employees to address workplace grievances and receive essential support for the emotional labor often required in the hospitality industry.
Written by urgent.news from The Korea Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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- GKL brings workplace counseling to casino employees koreatimes.co.kr
