Google Messages has another chat problem users didn’t ask for
Some conversations are suddenly turning into multiple threads.
Google is currently investigating a bug that has caused group chats in its Messages app to split into separate threads, leaving users with multiple versions of the same conversation. This issue has been reported by several users who are now experiencing fragmented chat histories. While similar reports have been made regarding individual RCS chats, Google has not confirmed if they are connected to the group-chat bug.
The problem has emerged during what has been a challenging summer for Google Messages users, who have already dealt with an RCS connection bug. Google has acknowledged the issue and is working with its carrier partners to resolve it. In response to the Reddit post from an affected user, Google stated that its team is actively investigating the problem.
Users who are experiencing the issue are encouraged to submit feedback through the Messages app using the hashtag #splittingthreads, which will assist engineers in their investigation.
Written by urgent.news from Android Authority's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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