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GDRFA Dubai announces holiday working hours for Prophet’s Birthday

Dubai: The General Directorate of Identity and Foreigners Affairs (GDRFA) Dubai has announced the operating hours of its Customer Happiness Centres and service channels during the Prophet Mohammed’s Birthday holiday on Friday, August 28, 2026, while reaffirming the continued availability of its digital services around the clock. GDRFA Dubai said the Customer Happiness Centre – Public Services…

GDRFA Dubai announces holiday working hours for Prophet’s Birthday

The General Directorate of Identity and Foreigners Affairs (GDRFA) in Dubai has announced adjusted operating hours for its Customer Happiness Centres and service channels during the Prophet Mohammed's Birthday holiday on Friday, August 28, 2026. However, the authority emphasized that its digital services will remain accessible 24/7.

The Customer Happiness Centre in Al Aweer, located in the Public Services Section, will operate from 6am to 8pm. Meanwhile, the Centre at Al Manara Municipality and the Free Zone Section in Al Twar will be open from 9am to 12 noon.

GDRFA Dubai assures customers that the Airport Service Centre at Dubai International Airport's Terminal 3 Arrivals will continue to offer round-the-clock assistance. In addition, customers can access digital services through the official website and Dubai Now application at any time, enabling them to complete transactions without visiting a service centre. Assistance is also available by contacting the GDRFA Dubai call centre at 8005111.

The authority encouraged customers to utilize smart channels and ensure all necessary documents and procedures are prepared prior to visiting a Customer Happiness Centre. GDRFA Dubai also expressed its congratulations and best wishes to the UAE leadership, citizens, and residents on the auspicious occasion of the Prophet Mohammed's Birthday.

Written by urgent.news from Gulf News's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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