Top executive at Opatra Hong Kong operator quits amid coercive sales probe
At least one top executive of the Hong Kong operator of UK-based beauty chain Opatra London has resigned, it emerged on Thursday, after customs officers arrested two of the company’s managers over alleged coercive and misleading sales practices. Meanwhile, the Lux Boutique outlet at Harbour City in Tsim Sha Tsui, which is operated by the same company, was boarded up and locked on Thursday. A…
A Hong Kong executive overseeing the UK-based beauty brand Opatra London has resigned amid allegations of coercive sales tactics, according to company records. The resignation came after customs officers arrested two of the company's managers on Tuesday for allegedly engaging in misleading sales practices. The Lux Boutique outlet in Tsim Sha Tsui, also operated by the same company, was boarded up and locked on Thursday.
Two employees from Sayles Retail, the Hong Kong branch of Opatra London, were detained by customs officers on Wednesday, marking the first arrests in connection with the brand's alleged aggressive sales methods. The arrests were made under the Trade Descriptions Ordinance and followed complaints alleging high-pressure sales tactics targeting middle-aged and elderly shoppers.
The brand's four Hong Kong branches have since suspended operations. Opatra's UK headquarters stated that the Hong Kong outlets are independently operated under a distribution agreement and pledged to cooperate fully with authorities.
Written by urgent.news from South China Morning Post - Hong Kong's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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