Customs steps in after woman claims beauty chain Opatra cheated her out of HK$60,000
Hong Kong customs has said it is actively following up on a case involving a London‑based beauty chain after a woman complained that she cheated into paying more than HK$60,000 (US$7,700) for products and raised concerns about the company’s operations. Opatra London’s outlet at Sha Tin New Town Plaza shopping centre posted a notice over the weekend saying that it had “temporarily suspended”…
A woman claims to have been swindled out of HK$60,000 at a London-based beauty chain's Hong Kong outlet. Customs authorities are investigating the incident. Opatra London, a British skincare brand, operates counters in major shopping centers and at trade shows. The woman alleges she was persuaded to buy products she did not consent to, without her knowledge.
The outlet at Sha Tin New Town Plaza temporarily closed for unknown reasons, and another branch on Russell Street in Causeway Bay was also shuttered. Hong Kong customs is actively investigating the case and may enforce penalties for any violations of the Trade Descriptions Ordinance. The woman, 58, reportedly purchased products worth HK$61,400, but now regrets signing for the expensive items.
The incident has led to a public outcry, with others sharing similar experiences of aggressive sales tactics.
Written by urgent.news from South China Morning Post's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
