SC sets aside orders to restore BISP retailer’s blocked ID
ISLAMABAD: The Supreme Court on Saturday ruled that a complaint filed by a Point-of-Sale (PoS) agent against the Benazir Income Support Programme (BISP) over the blocking of his retailer ID was not maintainable under consumer protection laws, as the relationship did not constitute a “consumer service” arrangement. A two-judge SC bench, headed by Justice Muhammad Ali Mazhar, issued the verdict on…
The Supreme Court of Pakistan has dismissed a complaint filed by a Point-of-Sale (PoS) agent against the Benazir Income Support Programme (BISP) regarding the blocking of his retailer ID. The two-judge bench, led by Justice Muhammad Ali Mazhar, ruled that the complaint did not fall under consumer protection laws as the relationship did not constitute a "consumer service" arrangement.
The court also set aside the previous orders of the Peshawar High Court and the Consumer Protection Court, Bannu, which had directed the BISP and Bank Alfalah to restore the agent's ID. The Supreme Court directed the BISP director general to conduct an inquiry into the matter and provide a hearing to the complainant, Fardayaz Khan, to explain the reasons for the blockage of his PoS agent ID.
The court emphasized that the complainant, as a retailer, was not a "service acquirer" entitled to the benefits of the BISP Act, 2010, and that no contract or consumer relationship existed between him and the BISP.
Written by urgent.news from Dawn - Pakistan's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
