Microsoft restores services after global outage

Microsoft declared on Saturday that it had restored its services to customers, marking the end of a widespread outage that had caused significant disruptions globally. In an X post, the company confirmed that it had completed its efforts to resolve the underlying issue and restored service to affected customers and regions. The company had previously reported a "broad recovery" for Outlook email and other services the day prior, noting that the major disruption was due to a technical issue unrelated to cyber or AI/agents.

The outage occurred globally on Thursday, affecting the company's products in at least 74 countries and territories across the Americas, Europe, Asia, and Africa, as reported by the monitoring site Downdetector. Microsoft initially attributed the disruption to "elevated load" on its infrastructure, explaining that it impacted its Outlook email service, Microsoft's Teams communication platform, and the company's Copilot AI assistant.