Microsoft says all Microsoft 365 products are operational, ending an outage that disrupted governments, traders, hospitals, and businesses around the world (Bloomberg)

Microsoft has announced that all Microsoft 365 products, including Teams, Outlook, and the Copilot AI assistant, have fully recovered following a global outage that lasted over 24 hours. The disruption paralyzed government offices, traders, hospitals, and businesses worldwide. According to The Korea Times and New Straits Times, the outage crippled online communications, preventing essential tasks such as hosting virtual meetings, managing calendars, and sending emails.

Specific impacts included delays at trading firms, issues for companies publishing earnings, and communication lags for airlines, with government agencies in the United States, Japan, and Australia affected.

Microsoft attributed the incident to an issue during a network capacity upgrade. The company stated it was not aware of any malicious activity and ruled out AI as the cause. While SABC News reported that consumer products had fully recovered by 4:10 p.m. UTC on Friday, the company noted it was monitoring a backlog of email messages and sustained recovery for enterprise services to ensure no further mitigative actions were required.

Despite Microsoft's statements regarding full recovery, Gulf News reported that some users in the UAE were still experiencing problems with Outlook and Microsoft 365 as of Saturday morning. Outage tracker Downdetector UAE showed a small rise in user reports for Outlook and Microsoft 365 early on Saturday.

Brief written by urgent.news from Techmeme, The Korea Times, SABC News, New Straits Times, Gulf News — 5 reports on this story. Machine-written — may contain errors; check the original before relying on it.