Microsoft confirms global outage resolved, rules out cyberattack
Microsoft attributed the outage to a network capacity upgrade issue, confirming that the disruption was unrelated to cyberattacks or AI agents.
Microsoft has confirmed that a global outage affecting its services such as Outlook, Teams, and Microsoft Copilot has been resolved after over 24 hours of disruption. The company attributed the issue to a network capacity upgrade problem, ruling out any involvement from cyberattacks or AI agents. Microsoft 365 services were restored following the incident, which began on Thursday and impacted government agencies in Japan, Singapore, and the United States, as well as connections between Microsoft 365 and AI assistants.
The company acknowledged the technical issue, assured customers that it had addressed the underlying problem, and pledged to publish a comprehensive post-incident report once its review is complete.
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