GTA 6 Players Report Issues with Physical Version Pre-Order Codes
Reports indicate that physical GTA 6 pre-orders are arriving without codes, making it impossible to claim the game.
As the highly-anticipated Grand Theft Auto 6 prepares for its release on November 19, some players have encountered a perplexing issue with their pre-order copies. The game, which is available digitally, is being distributed in physical editions that contain a faulty redemption leaflet. This problem prevents buyers from redeeming the code on the back cover of the box, making it impossible to access the game.
Rockstar's decision to opt for a digital release instead of a disc-based version was driven by practical reasons. Instead of a physical disc, the physical editions feature a cover with the code printed on the back and a poster for pre-order fans. The code is supposed to be visible inside the box, as it is made of translucent plastic. However, recent reports indicate that some players are struggling to find the code after opening their boxes.
The problem appears to be affecting both Xbox and PlayStation pre-order copies. Retailers such as Best Buy have faced mixed reactions, with some refusing to refund affected players while others have been more accommodating. Similarly, Amazon has returned players' money, while GameStop has directed customers to contact Rockstar, indicating that this is a manufacturing defect.
Despite the widespread attention to this issue, it does not seem to be prevalent across all physical copies of the game, considering the limited pre-launch sales and the number of players affected. The main concern for players is that with so little time remaining until the game's launch, they may not be able to play GTA 6 even after purchasing it in advance.
According to Take-Two's CEO, Strauss Zelnick, the reason for choosing a digital release over a disc-based version is due to the convenience of digital media over physical media. Interestingly, if the game had been distributed using discs rather than codes, these issues could have been avoided. Grand Theft Auto 6 is set to release on PlayStation 5 and Xbox Series X on November 19.
Written by urgent.news from Polygon's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
