Is Claude code down? Anthropic deploys fix

Anthropic's AI assistant Claude experienced a series of service disruptions on Friday, prompting the company to deploy a fix and monitor recovery efforts. Users encountered difficulties accessing Claude.ai, Claude Code, and platform.claude.com, with reports indicating elevated error rates. Additionally, an authentication issue was affecting some users' ability to access the chatbot and its coding services. Claude reported the issue, stating that it was investigating the situation and providing updates as soon as possible.

The disruption seems to primarily impact user authentication, preventing some users from accessing the AI chatbot and associated coding services. Claude Code disruptions have also led to a surge in user complaints on Downdetector, a platform that tracks service outages based on user-submitted reports. As of Friday afternoon, the platform recorded 2,895 reports, significantly higher than its baseline of just two reports.

Affected Claude services include Claude, the AI chatbot, Claude.ai, Claude Console (platform.claude.com), Claude Code, and Claude Cowork. Claude API, however, remained operational. Anthropic's status dashboard confirmed a major outage on claude.ai and partial outages on Claude Code and the developer console at platform.claude.com. Claude Cowork was experiencing degraded performance. The company's API, however, was reportedly functioning as expected.

The underlying cause of the outage remains unknown, and Anthropic has not specified when a resolution is expected. Meanwhile, Anthropic is also grappling with an ongoing issue related to its Microsoft 365 connector. The disruption is attributed to a broader Microsoft 365 service incident, which continues to affect various Microsoft 365 tools, including email, calendar, and search functionalities.

Reports indicate that most requests are failing, impacting Claude for Outlook as well. Anthropic is collaborating with Microsoft to rectify the issue, as the upstream provider restarted the affected servers. However, as of the latest update on November 12, a complete resolution to the connector disruption remains unconfirmed.