Dr Julius Debrah calls for Public Service reforms to cut business costs
Chief of Staff, Dr Julius Debrah is urging public sector leaders to adopt private-sector customer service practices to improve efficiency, reduce bureaucratic delays and strengthen Ghana’s business environment. He says poor service delivery, duplicated administrative processes and weak accountability impose unnecessary costs on citizens and businesses through wasted time, repeated visits and…
Chief of Staff Dr Julius Debrah is advocating for public service reforms to improve efficiency and reduce costs for businesses and citizens in Ghana. Speaking at the Citizen Experience Roadshow Workshop, he emphasized the need to prioritize citizens' experience in public administration, citing examples of unnecessary delays and duplicated administrative processes that impose financial burdens on individuals.
Dr Debrah urged public sector leaders to adopt private-sector customer service practices, review administrative procedures to eliminate redundancies, and streamline processes to provide smoother access to essential public services.
Brief written by urgent.news from MyJoyOnline Ghana's own syndicated text. Machine-written — may contain errors; check the original before relying on it.
