Google Fitbit Air syncing issues leave some iPhone users unable to access health data
Google reportedly knows about the issue.
Fitbit Air users, particularly those utilizing iOS devices, are encountering persistent syncing and pairing issues with the Google Health platform. Some users have encountered Error 16, while others are unable to re-establish their trackers after disconnecting them. Google support has acknowledged a known issue, however, a confirmed solution has not yet been provided. A reset workaround has been reported as effective by some users.
The connectivity problems with the Google Fitbit Air are particularly troublesome for iOS users, with numerous individuals sharing their grievances on platforms such as Reddit and Google’s official support forum. These complaints are not isolated cases, with several users reporting similar connectivity difficulties with their Fitbit Air devices.
The issue has been documented since early October, with ongoing complaints reported into November. While the specific symptoms differ among users, the majority of the complaints center around the inability of the Fitbit Air to sync data with iOS devices, coupled with continuous error messages.
Written by urgent.news from Android Authority's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.